woman listening with her hand cupped to ear
© Vladimir Voronin – fotolio.com

By TAPE CEO/President Louisa Jaffe

One of the common misconceptions of leadership is that respect comes from controlling others. My concept is exactly the opposite: recognition comes most quickly, first and foremost, by being a good listener.

Being a good listener allows us to identify really outstanding ideas that may be game-changing concepts. We might miss these new ideas unless we are really listening.

On the other hand, we must also be listening for inconsistencies between the desired result and what the speaker is saying about how to get there. I believe we have a responsibility to speak up and ask the person to clarify.

When we speak up, it promotes communication. That, in turn, stimulates the creative process and, ultimately, we come up with better solutions. Giving constructive and interactive feedback is crucial to good listening and good leadership.

Speaking up does NOT equate to dictating actions to others or being controlling in any way. It DOES mean acknowledging, recognizing and praising really good ideas when we hear them, giving credit where credit is due, as well as identifying issues that need more development prior to execution.

A leader doesn’t agree for the sake of agreeing, or reject an idea without exploring alternatives. A leader gives credit where it is due, while not accepting foggy or unclear logic, including from oneself!

January 28, 2019
woman listening with her hand cupped to ear

Listening is a Leadership Skill

Being a good listener allows us to identify really outstanding ideas that may be game-changing concepts. We might miss these new ideas unless we are really listening.
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woman at crossroads

Playing to Your Strengths and Delegating the Rest

"Delegation is about making room on my plate and helping you do the same for all of us to share the load." - Louisa Jaffe, TAPE CEO/President
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Leading by a Legendary Example

The lessons that Nelson Mandela preached are timeless and speak to leaders of every culture and every time in history.