DOS Federal Passport V - Production Support Services
Prime Contract No.: SAQMMA17D0109
Subcontract No.: 17-0131-SK-DH
Type of Contract: T&M
Period of Performance: 08/18/2018 – 05/09/2024
Contract End Date: 05/09/2024
As a subcontractor to CGI, TAPE supports passport applications processing, passport book processing, customer service, document and quality control, and mail-out services for the Department of State Bureau of Consular Affairs Passport Services Directorate.
In El Paso, Dallas, and Houston, Texas; Atlanta, Georgia; New Orleans, Louisiana; and Miami, Florida, our support associates perform tasks such as interacting with passport applicants, ensuring that the application and documents comply with passport requirements, determining the quality and correctness of prepared passports, and processing customer payments.