Contract Number: s/b 19AQMM24C0062

Type of Contract:  Labor Hour

Period of Performance: 5/10/2025 – 5/9/2026

Contract End Date: 5/9/2026  

As a subcontractor to CGI, TAPE supports passport applications processing, passport book processing, customer service, document and quality control, and mail-out services for the Department of State Bureau of Consular Affairs Passport Services Directorate.

In El Paso, Dallas, and Houston, Texas; Atlanta, Georgia; New Orleans, Louisiana; and Miami, Florida, our support associates perform tasks such as interacting with passport applicants, ensuring that the application and documents comply with passport requirements, determining the quality and correctness of prepared passports, and processing customer payments.