DOS CGI Federal Passport V - Production Support Services
Prime Contract No.: SAQMMA17D0109
Subcontract No.: 17-0131-SK-DH
Type of Contract: T&M
Period of Performance: OY2 8/25/2018 – 11/14/2020
Contract End Date: 7/16/2022
As a subcontractor to CGI, TAPE supports passport applications processing, passport book processing, customer service, document and quality control, and mail-out services for the Department of State Bureau of Consular Affairs’ Passport Services Directorate.
In El Paso, Dallas, and Houston, Texas; Atlanta, Georgia; and Miami, Florida, our support associates perform tasks such as interacting with passport applicants, ensuring that the application and documents complies with passport requirements, determining quality and correctness of prepared passports, and processing customer payments.